Daleen Slabbert Training & Consulting’s philosophy: Excellent customer service is the only way to differentiate your practice from another and the only weapon to ensure that customers always return to your practice. We are dedicated to ensuring that our customer’s weapons are always effective!
After evaluating your current level of customer service and administrative systems, we will advise you on possible changes to enhance the day-to-day management of your business and to ensure that your customers will be locked in for life!
Online training allows you to fit your training around your lifestyle and work schedules. It’s available anywhere and anytime. Because you are not tied to a fixed location to complete the training, it reduces the hassle of costly long-distance travel. Our cost-effective modules will empower you become a true ambassador to the business!
No need to re-invent the wheel! Download these user-friendly sheets to assist you in the smooth running of your practice. We can help you with patient communication, financial management, internal marketing and stock management. Click here to view all!
Meet Our Fabulous Team
We promote all employees’ personal and professional growth by energising them to perfect the art of Service Excellence in preparation for a more successful and exciting business future for you.
Daleen consults to the optometric industry. Her services include: new practice set-up, implementing practice systems and marketing plans, staff training, human resource management, motivating staff and many more. She has also developed an outstanding on-line training course for optometric staff.
Gert is the managing director of his own digital marketing company: GSDM Agency. He is responsible for website design, graphic designs and financial consulting. GSDM Agency has developed a digital marketing program for optometrists – taking the hassle away from managing these processes yourself.
Jolandie is the editor of all the training material. She manages the online training program and communicates with candidates. She takes all the photos needed for websites and is the owner of Jolandie’s Photography.
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5 months 27 days
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