No need to re-invent the wheel!  Download these user-friendly sheets to assist you in the smooth running of your practice.

• Customise the letters to patients to ensure that you communicate in a professional manner.
• Use the financial sheets to ensure that your day-to-day money management runs smoothly
• Look at the suggestions for Internal Marketing
• Download the user-friendly slips for ensuring that nothing falls through the cracks in the lab, in orders and stock management

TOOLBOX INDEX

1. Creditors recons
2. Daily weekly monthly check list for front-line staff
3. Debtors email examples for collecting overdue money
4. Debtors flow chart
5. Employment contract template
6. Medical aid confirmation and declaration
7. New employee orientation
8. New employee training program
9. Patient information sheet with lifestyle dispensing
10. Performance management master
11. Petty cash
12. Recall reminder flow chart and wording
13. Repair slip
14. Sundry & contact lens order form
15. The disciplinary procedure and reports
16. Time sheet – Attendance register
17. Words to remember
18. Appointment management tool
19. CCMA Info sheet – Disciplinary procedures
20. Creditors reconciliation