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“Beste Daleen, Ons wil graag van die geleentheid gebruik maak om ons opregte dank uit te spreek vir jou aandeel in die sukses van ons mini kongres. Dit was verfrissend vir ons ervare optometriste om weer die basiese konsepte te hoor wat ons al so langs die pad vergeet het! Ons jonger optometriste en studente het baie geleer uit jou engergieke praatjie. Heelwat van die kongresgangers het aangedui dat jou praatjie die hoogtepunt van ons kongres was! Neu-Contact se fokus is om ‘n onderrigplatform vir oogkundiges en finale jaar optometrie studente te bied en ons waardeer die ondersteuning van Alcon om jou praatjie te borg.”

“Our business has been utilising the professional optometric support services of Daleen Slabbert for the past 18 years. Daleen’s vast insight and experience in the optical industry has proven to be immensely beneficial for the growth of our business. Her unique current training methods and materials combined with her inspirational inputs and professional disposition bring out excellence in existing and new frontline staff trainees. Our business will certainly continue to embrace here training services in these competitive business times.”

“Ek stap al ‘n lang pad met Daleen. Sy was oor die jare van onskatbare waarde vir my en my praktyk. Ek is verwys na Daleen deur ‘n ander oogkundige waarmee ek al my probleme wat ek in praktyk ervaar gedeel het (Sonja van Graan) en sy het gese sy ken die regte persoon wat my kan help!

Daleen het soveel jare se ondervinding in die Optometrie veld en daarby behou sy ook haar praktiese ervaring deur steeds in ‘n praktyke werk. Sy het my al bygestaan met byna al die aspekte van Praktyk bestuur- my personeel (aanstellings, opleiding ens.), voorraad aankope, finansiele sake en nog so baie meer as wat ek kan noem! In kort was Daleen vir my ‘n mentor oor die jare – met soveel wyse raad en aansteeklike entoesiasme! Ek weet nie wat ek sonder haar hulp sou doen nie!”

“I had the privilege of working closely with Daleen between 2008 and 2015. She assisted me on a consultancy basis with HR related issues as well as practice management. I could always rely on Daleen to be professional and she was always able to find an appropriate solution to a problem – no matter how big or small. If you asked me “What does every practice need?” I would answer: “A touch of Daleen magic!”

“I have been fortunate enough to work with Daleen on many occasions during my career. Her knowledge of the optical industry is invaluable to our organisation. Customer centricity is her driving force along with attention to detail. She has a deep understanding of the value of long term relationships and customer service excellence. Daleen delivers a powerful message and our staff always have rave reviews on her presentations. Highly recommended service excellence and life coach professional.”

“It is a pleasure recommending your training and motivation skills to any prospective clients.  I have a long history of knowing you as a highly capable employer that always gave the extra smile and went the extra mile.  You are a very capable and professional teacher of optometric front desk and management skills.  This I can verify from your skills in improving my practice staff knowledge and motivation as well as your various staff training sessions with the Dynamic Vision members staff.  The time spent with your training was worth much more than the costs.”

“Dear Daleen, Thank you for another great training session with my staff. As always, you were very well prepared and your presentation was excellent. Thank you for your comprehensive follow up report – you always go the extra mile.  Best regards, Steve”

“Daleen has a keen eye for what needs work in a practice. Her industry knowledge is second to none, allowing her to offer practical advice or intensive training to address my unique needs. Her training is presented in such a way that both experienced staff and new hires benefit. For months afterward, my staff say ‘Daleen would approve of this’ or ‘Daleen would want us to handle the problem in this way.’ She is a lasting good influence.”

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